From conflict to confidence
- Improve staff confidence and care quality
- Provide training at scale while reducing time and costs
- Lower sick leave and turnover among employees

The challenge: communication under pressure
Health and social care staff are facing increasing pressure in emotionally charged situations—dealing with distressed patients, users, difficult relatives, and time constraints.
sick leaves in healthcare and social services are job-related
experience high emotional demands at work
have received communication training
of staff would like more communication training
Inside the learning experience
Scenario: A distressed resident with PTSD who has struggled to find a stable job.
Manager shares the simulation with staff.

Staff completed the simulation in their own time.

Staff received individual feedback and suggestions for further improvements.
The impact of simulation training
Research has shown that simulation-based training can improve collaboration, self-esteem, and stress management skills, contributing to reducing sick leave. (Schram et al, 2024).
Over 5x return
5.9 working hours gained for every hour spent on training
Reduce sick leave and costs
For a workplace with 100 employees, you can save over 1 million EUR annually.
Prepare your employees for conversations that matter
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